Singular seeking a Technical Support Engineer for our Bangalore, India office with exceptional technical, organization and communication skills to join our growing team. You are a customer-focused individual responsible for handling customer and partner support and technical integration activity. You have exceptional technical aptitude, with precise written and verbal communication skills. You find it easy to speak to technical and non-technical audiences alike. You are highly energetic and are able to think quickly in a customer-oriented environment.
- Serve as primary technical support contact for Singular's customers, partners, and internal teams including complex technical troubleshooting and problem solving.
- Work closely with Support, Product and Engineering teams to improve and grow the product offering.
- Serve as an advocate for customers with the product organization.
- Become an expert in mobile and Singular’s product offering.
- Play a significant role in the growth and development of our customer support competency