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Learning & Development Specialist - English

Augmedix

Augmedix

Dhaka, Bangladesh
Posted on Friday, November 25, 2022
About Augmedix:
Augmedix (Nasdaq: AUGX) delivers industry-leading, ambient medical documentation and data solutions to healthcare systems, physician practices, hospitals, and telemedicine practitioners.
Augmedix is on a mission to help clinicians and patients form a human connection at the point of care with unobtrusive technology. Augmedix’s proprietary Notebuilder Platform extracts relevant data from natural clinician-patient conversations and converts that data into medical notes in real time, which are seamlessly transferred to the EHR. The company’s platform uses automatic speech recognition, natural language processing, including large language models, and medical documentation specialists to generate accurate and timely medical notes.
Leveraging this platform, Augmedix’s products relieve clinicians of administrative burden, in turn, reducing burnout and increasing both clinician and patient satisfaction. Augmedix is also leading the revolution in transforming point-of-care information into valuable structured data that can drive lower revenue cycle management costs, higher reimbursement levels and deliver important clinical feedback to the point of care.
About the Role:
The Training team is the core growth engine for Augmedix Bangladesh. A Learning and Development Specialist - English is responsible for imparting specific English Language training geared towards medical terminologies and core phrasing skills. The role requires the candidate to mentor and train multiple trainees toward the organization’s objective of ensuring employment opportunities for the youth of the nation. The candidate must also update the relevant reports, score cards, ensure appropriate performance improvement planning is being done, and also ensure remediation of said improvements. Furthermore, the incumbent is required to take part in continuous process improvement to ensure the overall quality of the Training program. This is a unique opportunity to help make your mark in a pioneering industry in Bangladesh, and across Augmedix’s global presence.

Responsibilities:

  • Imparting core English grammar training to the newly hired trainees
  • Preparing Performance Reports of the trainees (Trainee progress report) as per the given evaluation criteria. Regular update of the Report module along with necessary modification is expected from the trainer
  • Creating and Evaluating all test papers for the respective cohorts within a given time frame
  • Creating and Evaluating Screening Assessments and evaluating candidates for the position of Medical Documentation Specialist
  • Creating periodic assessment tools to evaluate trainees' English language performance
  • Maintaining Trainee 360 Performance Appraisal
  • Developing and enhancing Medical Documentation Specialist related Language curriculum
  • Creating and Reporting performance data of the Trainees to the relevant stakeholders
  • Devising strategies for training process enhancement with stakeholders
  • Conducting workshops on specific communication modules
  • Indulge in activities and programs assigned by the Line Manager for the best interest of the company outside the basic job responsibility of the trainer
  • Conduct counseling sessions to enhance motivation and boost the performance of the trainees
  • Maintaining and updating the Training Cohort Datasheets

Requirements:

  • Bachelor's Degree, preferably from an English Background (ELT, English Literature, TESOL, and allied) from an accredited University
  • At least 1 year of prior work experience in teaching or training-related disciplines
  • Excellent expertise in MS Office tools (Word, Excel, Powerpoint) and Gsuite (Docs, Sheets, Slides, and Forms)
  • Experience with online Learning management platforms
  • Excellent proficiency in written and spoken English communication

Nice to Have:

  • Sincere and Dedicated
  • Smart and Dynamic
  • Excellent interpersonal communication skills
  • Creative and Innovative Mindset
  • Self-motivated and takes ownership of the assigned tasks
  • Professional Attitude
  • Problem-Solving mindset - Focus on the Solution, not the Problem!
Augmedix is an equal opportunity employer. We are committed to providing equal employment opportunities regardless of sex, gender identity, race, religious creed, color, ancestry, age, disability, marital status, sexual orientation including being transgender and/or any other protected bases.