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Training Specialist



Posted on Thursday, April 20, 2023
About Augmedix:
Augmedix (Nasdaq: AUGX) delivers industry-leading, ambient medical documentation and data solutions to healthcare systems, physician practices, hospitals, and telemedicine practitioners.
Augmedix is on a mission to help clinicians and patients form a human connection at the point of care without the intrusion of technology. Augmedix’s solutions extract data from natural physician-patient conversations and convert it to medical notes in real time, which are seamlessly transferred to the EHR. To achieve this, the company’s Ambient Automation Platform uses Automated Speech Recognition and Natural Language Processing, supported by medical documentation specialists.
Leveraging this platform, Augmedix’s solutions relieve clinicians of administrative burden, in turn, reducing burnout and increasing both clinician and patient satisfaction. Augmedix is also leading the revolution in leveraging point-of-care data by making connections between millions of physician-patient interactions and analyzing them to deliver actionable insights that elevate patient care.
About the Role:
This role is responsible for training Medical Documentation Specialists, either 1:1 or in a group setting, to deliver high quality service to our clinicians.
If you find yourself wanting to help your peers unlock their talents, or you are particularly good at encouraging those around you to succeed, then your skills might be perfectly aligned with this position. The day-to-day of this role requires someone who is able to assess what is going well, help us correct the things that could be better, and keep leveling up our team.

Responsibilities (include but are not limited to):

  • Coach Medical Documentation Specialists during ramp up (implementations or transitions) by observing workflow, correcting errors in real time, and providing clear feedback
  • Be the subject matter expert and instructor on how to navigate Augmedix tools, various EHR systems, specialties, and clinical settings
  • Help remediate quality concerns and guide others to improve
  • Collaborate with cross functional teams on special projects related to training or operations
  • May perform scribing duties as needed to fill coverage gaps


  • Medical scribing experience with a track record of consistent, high quality performance
  • Training experience is a plus: teaching, tutoring, corporate training or management, etc.
  • Strong communication, organizational, and time management skills
  • Passionate about helping others succeed and achieving positive outcomes
Augmedix is an equal opportunity employer. We are committed to providing equal employment opportunities regardless of sex, gender identity, race, religious creed, color, ancestry, age, disability, marital status, sexual orientation including being transgender and/or any other protected bases.