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Staff Network Engineer



Dhaka, Bangladesh
Posted on Tuesday, June 8, 2021
About Augmedix:
Augmedix (Nasdaq: AUGX) delivers industry-leading, ambient medical documentation and data solutions to healthcare systems, physician practices, hospitals, and telemedicine practitioners.
Augmedix is on a mission to help clinicians and patients form a human connection at the point of care without the intrusion of technology. Augmedix’s solutions extract data from natural physician-patient conversations and convert it to medical notes in real time, which are seamlessly transferred to the EHR. To achieve this, the company’s Ambient Automation Platform uses Automated Speech Recognition and Natural Language Processing, supported by medical documentation specialists.
Leveraging this platform, Augmedix’s solutions relieve clinicians of administrative burden, in turn, reducing burnout and increasing both clinician and patient satisfaction. Augmedix is also leading the revolution in leveraging point-of-care data by making connections between millions of physician-patient interactions and analyzing them to deliver actionable insights that elevate patient care.
About the Role:
Supporting Corporate and Scribe network infrastructure and clients including support tasks. Support system uptime and maintenance for services and devices within the Augmedix organization.


  • Installation and troubleshooting of Virtualization (Vcenter, ESXI, VDI), Network and/or Server, and third-party services. Administrations (VMware, Cisco Network Equipment, Windows Servers (i.e. AD), Linux Servers.
  • Responsible for ensuring IT Audit points, and Compliance Requirements are implemented as per relevant Standard Operating Procedures.
  • Respond to highly complex and technical user service requests/inquiries that involve problem recognition, research, isolation, and resolution.
  • Participate in cross-functional projects and tasks.
  • End-user issue troubleshooting.
  • Monitoring, Reporting, and Documentation


  • Windows Server and Desktop Environments
  • Mac Workstations
  • Android OS
  • VMWare ESXi
  • Cisco/Meraki Networks
  • Fortinet
  • Linux Servers


  • Bachelor of Science in Computer Science and Engineering, Information Technology or Equivalent
  • CCNA or 5+ Years information technology experience (Networking, System Administration and Troubleshooting)
  • Knowledge of security policy requirements in a HIPAA environment preferred
  • Experience in a fast-paced, quickly-growing startup environment

Shift Requirements:

  • The primary shift will be the Night shift (Bangladesh Time).
Augmedix is an equal opportunity employer. We are committed to providing equal employment opportunities regardless of sex, gender identity, race, religious creed, color, ancestry, age, disability, marital status, sexual orientation including being transgender and/or any other protected bases.