Augmedix (Nasdaq: AUGX) delivers industry-leading, ambient medical documentation and data solutions to healthcare systems, physician practices, hospitals, and telemedicine practitioners.

Augmedix is on a mission to help clinicians and patients form a human connection at the point of care without the intrusion of technology. Augmedix’s solutions extract data from natural physician-patient conversations and convert it to medical notes in real time, which are seamlessly transferred to the EHR. To achieve this, the company’s Ambient Automation Platform uses Automated Speech Recognition and Natural Language Processing, supported by medical documentation specialists.

Leveraging this platform, Augmedix’s solutions relieve clinicians of administrative burden, in turn, reducing burnout and increasing both clinician and patient satisfaction. Augmedix is also leading the revolution in leveraging point-of-care data by making connections between millions of physician-patient interactions and analyzing them to deliver actionable insights that elevate patient care.

About the Role:

Our Customer Success Managers are the champions of customer delight for both our clinician users and health system customers. Customer Success Managers accelerate Augmedix by improving customer adoption, engagement, and growth. In collaboration with other teams, we bring the full power of Augmedix to help customers achieve business value faster and drive customer delight through their use of Augmedix. Customer Success Managers split their time between remote and onsite visits for our customers, and are strategic quarterbacks in charge of customer retention, customer satisfaction, and ultimately expansion of the Augmedix footprint across customers.

This is a remote position open to applicants located in the United States and willing to travel up to 50% of the time.

Augmedix is an equal opportunity employer. We are committed to providing equal employment opportunities regardless of sex, gender identity, race, religious creed, color, ancestry, age, disability, marital status, sexual orientation including being transgender and/or any other protected bases.