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Director of Insurance, SoFi Protect



San Francisco, CA, USA
Posted on Thursday, July 13, 2023

Employee Applicant Privacy Notice

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation fintech company using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role
We are seeking an experienced and strategic business leader to drive the growth and management of our insurance business within SoFi Protect. As the Director of Insurance, you will oversee the life and property & casualty (P&C) verticals, acting as the General Manager for these segments. Your responsibilities will include managing partnerships, developing long-term strategies in the insurtech arena, and leveraging your expertise in building the next scaled business line within SoFi. Previous experience managing an insurance agency and/or holding insurance licenses is a plus. This role requires strong cross-functional collaboration with marketing, product, and engineering teams.

What you'll do:

  • As a general manager, lead the end-to-end value chain for SoFi Protect's life and P&C insurance verticals, taking ownership of key metrics such as ROAS, Conversion, Revenue, and Traffic.
  • Develop and execute growth initiatives, balancing long-term strategy with near-term revenue and profitability goals.
  • Collaborate with Product, Engineering, Marketing, Content, and Partnerships teams to drive growth, retention, engagement, and revenue in critical verticals.
  • Set and achieve conversion and P&L targets for high-growth verticals.
  • Optimize existing partnerships to enhance monetization strategies and offering capabilities. Develop a roadmap for new partners and offerings to scale SoFi Protect.
  • Work closely with Product Management to create a seamless customer experience, focusing on improving conversion with partners and removing pain points for members.
  • Stay informed about market shifts, competitive threats, market size, and external factors impacting the insurance industry. Report on changes in the broader market context.

What you'll need:

  • 8+ years of relevant experience in Partnerships, General Management, or Strategy, preferably within a consumer technology company or a leading Insurtech business.
  • Proven experience in leading and managing growth initiatives, launching new offerings, and services.
  • Strong analytical skills, with deep understanding of unit economics, underwriting data, consumer trends, and business economics.
  • Self-driven and proactive with a bias for action. Willingness to take on various tasks, including less glamorous ones.
  • Good understanding of the insurance industry landscape, key players, top issues, and competition.
  • Ability to thrive in a fast-paced, self-driven environment, with experience in developing and launching new offerings and services.
  • Demonstrated track record of building and achieving P&L targets and implementing programs that support target attainment.
  • Bachelor's degree required. MBA is encouraged.
  • Specific experience in consumer insurance and B2B partnerships is a plus.

Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.