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Risk Supplier Relationship Analyst



IT, Customer Service
Mexico City, Mexico
Posted on Thursday, September 7, 2023

Employee Applicant Privacy Notice

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation fintech company using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

We are looking for a Supplier Relationship Analyst in our Galileo Mexico City office.

How you’ll create value:

  • Support Risk/Ops by providing subject matter expertise on supplier management activities, such as evaluations, negotiations, onboarding, performance management, purchase order management, and invoice receiving

  • Define and monitor supplier performance objectives and metrics. Collaborate with suppliers and internal stakeholders to address performance gaps ensuring alignment to contracted services and performance objectives, ultimately contributing to SoFi achieving its OKRs

  • Continually identify opportunities to improve supplier costs and services, and document current supplier capabilities and business requirements.

What you’ll do:

  • Develop and execute a supplier rationalization plan and strategy to optimize vendors, including quality, capacity, systems, and responsiveness.

  • Document current supplier capabilities, business requirements and overall performance while identifying cost savings and service improvement opportunities.

  • Facilitate new supplier evaluations and onboarding, partnering with procurement, legal, third-party risk, and information security.

  • Manage supplier spend and budget forecasting.

  • Intake and validate supplier invoices.

  • Coordinate with Risk/Ops team members to support enterprise-wide initiatives.

  • Create, maintain, and develop relationships with suppliers.

  • Research and resolve disputes with suppliers and participate in the development, tracking, and reporting of corrective action plans.

  • Conduct periodic supplier performance monitoring and onsite reviews.

  • Establish process improvements for supplier and SoFi interactions.

  • Participate/lead contract negotiations and terminations.

  • Provide reporting to various levels of executive and management forums.

Skills and experience desired:

  • Bachelor’s degree with 5+ years related field and or relevant experience with vendor management / negotiations / account management;

  • Experience managing or leading projects / workstreams;

  • Experience working with multiple suppliers and cross-functional stakeholders;

  • Outstanding computer skills a must, specifically with spreadsheets, word processing, and databases, as well as solid business solutions software skills;

  • Experience navigating and interpreting complex procedures, policies, and agreements;

  • Strong team building, relationship management, and project management abilities.

  • Strong organizational skills and attention to detail;

  • Robust business analysis and problem-solving skills. Ability to easily manipulate and analyze a broad range of data;

  • Excellent written and verbal communication skills;

  • Experience working with suppliers and cross-functional stakeholders;

  • Able to multitask, nimble and highly functional within a team environment; and

  • 0-25% travel required for supplier meetings and to conduct onsite reviews.

Bonus experience:

  • Proficient with SQL

  • Experience creating Tableau or PowerBI dashboards and reporting

  • Supplier Relationship Manager (SRM), or other relevant certification such as CTPE / CTPS

  • Solid understanding of the finance industry's regulatory requirements for the managing of third parties (FFIEC, Fed, CFPB, etc.)

Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.