Job Detail

Parts Associate at Shift
South San Francisco, CA, US

Reporting to the Parts Manager, the Parts Associate will assist in the parts department based in Whittier, CA, and servicing multiple remote locations ensuring the highest levels of customer satisfaction and timely deliveries.  The ideal candidate would be someone with multiple years of parts experience in a dealership or high volume independent repair facility with experience on a variety of makes/models.

What you’ll do:

  • Receive, catalog, and dispatch/allocate incoming parts
  • Ensure accurate invoice amounts are reflected in the internal software system
  • Follow-up on ETA’s of parts to identify delays upstream
  • Maintain accurate ETAs of outstanding parts
  • Maintain accurate on-hand inventory counts
  • Maintain consistent vendor relationships to ensure positive interactions
  • Organize and facilitate returns of new/not-needed parts, as well as warranty and core returns
  • Coordinate with other team members to pick-up/deliver parts as needed
  • Maintain accurate records of orders/returns to balance against on-hand inventory
  • Identify areas of process improvements, including recommended inventory

What we’re looking for:

  • General knowledge on all vehicle Manufacturers including exotic models and their maintenance requirements
  • Strong knowledge of aftermarket parts
  • Previous supervisory experience, preferably within the automotive industry
  • High school diploma or equivalent
  • Strong research, computer, internet skills
  • Strong written and verbal communication, managerial, problem solving and team-building skills
  • Should be highly organized and detail-oriented