Job Detail

Senior UX Designer at Bill.com
Palo Alto, CA, US

About Bill.com

Bill.com is the leading business payments network, with 3 million members paying and getting paid over $52 billion per year.  Bill.com saves companies more than 50% of the time typically spent on financial back-office operations and helps businesses get paid 3 - 4 times faster by automating end-to-end payment processes.  The company is the choice of 4 of the top 10 U.S. banks; leading accounting software providers QuickBooks Online and Xero; and over 50 percent of the top 100 U.S. accounting firms. It is the only business payments solution endorsed by the American Institute of CPAs (AICPA). The recipient of more than 70 awards, Bill.com proudly received multiple PC Magazine's Editor's Choice Awards and CEO René Lacerte was recently recognized as an E&Y Entrepreneur of the Year.



Mission:

As a Senior UX Designer, you'll be fundamental to our product development process at Bill.com. You'll join a team dedicated to changing how small and medium businesses do business today. You'll work closely with product managers, software engineers, other designers, and user researchers to build high-performing and user-centric products for our customers.



Professional Experience/Background to be successful in this role:

  • 5+ years of related professional experience where you’ve contributed to shipping multiple products with stellar user experiences (with the data and insights to back it up)
  • Experience defining product requirements, not just translating them into designs
  • Obsessed with product quality, detail-oriented, and armed with a strong sense of aesthetics
  • Know how to advocate for the end user while understanding the business context in order to make intelligent design decisions
  • Strong verbal and written communication skills, whether one-on-one or in group situations
  • Data-driven
  • Should be comfortable running lightweight customer research and usability studies
  • It’d be great if you’ve had experience implementing experimentation methods, such as A/B testing



Competencies (Attributes needed to be successful in this role):

  • Functional/Technical Expertise
  • Values
  • Learning Abilities/Tech Savvy
  • Communication
  • Team Player



Expected Outcomes in 12 months:

  • Lead the vision for several product areas alongside with leaders across Product, Engineering and Design
  • Apply design thinking strategies to help cross-functional teams collaborate and co-create amazing product experiences
  • Create user flows and storyboards to effectively communicate interaction and design ideas
  • Develop high-fidelity wireframes and mockups
  • Design, build and test interactive prototypes to iterate and evolve designs
  • Partner with User Research and Data Science throughout the design and development process to run research studies and experiments, analyze the findings and validate potential product changes
  • Contribute to the development of a robust and scalable design system that helps teams move fast while ensuring the consistency of end-to-end experiences for our customers
  • Improve the overall usability of Bill.com’s products
  • Design user experiences that outperform the competition in terms of usability metrics



Bill.com Culture:

  • Humble – No ego
  • Fun –  Celebrate the moments
  • Authentic – We are who we are
  • Passionate – Love what you do   
  • Dedicated – To each other and the customer