Job Detail

Business Analyst at DocSend
San Francisco, CA, US
DocSend is looking for a highly analytical Business Analyst to partner closely with our product, marketing, sales, and executive teams to create reporting solutions that drive better decision-making and ultimately help DocSend achieve its goals.
As the founding member of the Business Intelligence team, you’ll have the unique opportunity to work closely with senior leadership, and impact every team at DocSend. Your mission will be to execute analyses and implement systems that help us better understand our business, identify growth opportunities, and evaluate the success of strategic initiatives.
Excited to join a growing and successful team? We’d love to chat!

What You’ll Do

    • Develop a deep, quantitative understanding of our customer lifecycle
    • Partner closely with engineering to integrate DocSend’s various data silos and implement a BI solution
    • Streamline internal reporting by identifying core KPIs and developing executing-facing dashboards to track them
    • Perform analytical deep-dives into focus areas, prepare recommendations, and present to senior leaders to influence strategy
    • Scale and up-level custom product reporting for key managed accounts
    • Partner with marketing to develop create research reports for publication

What You'll Need to be Successful

    • BA with quantitative focus (Economics, Statistics, Mathematics) or equivalent practical experience
    • 3-5 years minimum in an analytical role at a technology company (e.g. Business Analyst, Data Analyst, Product Analyst) or equivalent experience in consulting or investment banking
    • 3 years working with databases, using SQL across standard relational environments
    • Deep interest and aptitude in data and analysis
    • Outstanding written and verbal communication skills
    • Experience creating reports within a BI solution (Tableau, Looker, Periscope, etc.)
    • Proven problem solving skills, with the ability to synthesize data from a variety of sources and produce actionable insights

The Perks

    • A beautiful office in the SF Financial District
    • Awesome medical/vision/dental package including complimentary membership to One Medical Group
    • Smart, engaged co-workers who value their time together and support each other’s growth
    • Company retreats, monthly game nights
    • Flexible paid time off (PTO) policy
    • Commuter benefits
    • Dog friendly office
    • Learning and development budget
    • 401(k)
    • Paid lunches, fully stocked kitchen
Who We Are
DocSend is a tight-knit group of fiercely intelligent, driven, and fun individuals. We take pride in providing an inclusive and supportive environment designed for personal growth and organizational happiness. We make time for each other with daily lunch in the office, monthly game nights, weekly happy hours, and regular retreats.
What We Do
DocSend enables business leaders to confidently share business-critical documents and get real-time, actionable feedback. DocSend empowers growth for a wide array of leaders at BuzzFeed, Forbes, Gusto, The New York Times, Ericsson, and over 8,000 more.
DocSend is proud to be an equal opportunity employer dedicated to pursuing and hiring a diverse workforce.