Job Detail

Recruiting Programs Manager at
Palo Alto, CA, US
About is a leader in financial process automation for small businesses and mid-size companies. Making it simple to connect and do business, the Back Office Cloud digitizes, automates and simplifies legacy payment and financial processes. With an integrated, end-to-end platform, leverages artificial intelligence to reduce manual work, and provides a cloud workspace to help run your business anytime, anywhere. The company partners with many of the largest U.S. financial institutions, more than 70% of the top 100 U.S. accounting firms, and major accounting software providers. manages more than $70B in annual payment volume across ACH, virtual cards, checks, and international payments. The company has offices in Palo Alto, California and Houston, Texas. For more information, or follow @billcom.
Mission: is seeking a Program Manager, Recruiting Brand & Programs to manage our employer branding efforts, including social media campaigns.  This person will also have responsibility for executing on our Diversity & Inclusion strategy and related other programs as we continue to evolve our talent outreach strategy.  The Program Manager, Recruiting Brand & Programs will track, measure and report on the effectiveness and success of our programs and initiatives, and is someone who can be strategic and creative.

What you'll do:

    • Partner closely with Marketing team and other stakeholders to boost's employer brand presence internally and externally through the ownership of messaging on LinkedIn, Glassdoor, our company career site, and other relevant media outlets
    • Work closely with the VP of Talent Acquisition to Implement's Diversity & Inclusion program that will include a holistic strategy for Attraction, Retention and Growth. 
    • Design and implement a recruiting events strategy in partnership with Talent Acquisition Leadership and Recruiters
    • Drive key initiatives within Talent Acquisition Operations that directly impact team success and candidate experience
    • Develop influential relationships with Legal, HR, and Marketing
    • Establish and maintain success metrics for all Talent Acquisition programs
    • Scope projects, define goals, and create deliverables - develop full-scale project plans and associated communications
    • Track progress, measure success, and report on learnings and key outcomes

Professional Experience/Background to be successful in this role:

    • BA/BS or equivalent experience required
    • 5+ years of relevant Talent Acquisition, Project/Program Management, Recruiting/HR Operations experience required
    • Project Management certification is a plus
    • Basic knowledge of recruiting processes and technology (Lever) is required
    • Ability to influence without authority, think proactively, and work both independently and collaboratively on project teams
    • Proven experience designing, building, implementing and maintaining programs that enable hiring efforts
    • Experience driving projects to completion in ambiguous circumstances

Expected Outcomes:

    • Learn the BDC employee value proposition (EVP) developed in conjunction with marketing
    • Refresh our social media presence using our EVP and work with marketing on career site refresh
    • Build measurement and metrics for success of our online presence
    • Develop cadence for women’s employee resource group meetings that offer opportunities for community, connection and enrichment
    • Work closely with VP of TA on initiating of inclusion programs
    • Review and provide input on university intern programs and campus strategy
    • Present holistic event strategy, including budget plans.

In 12 months:

    • Drive improvements to our university strategy, by soliciting feedback from stakeholders and leveraging our sourcing and recruiting team for execution. 
    • Develop planning calendar and build communications to stakeholders. 
    • Review and share the outcomes of annual event strategy and provide a set of forward looking recommendations to our event strategy, including innovative new ideas that will drive attraction to a targeted audience of top talent.Build upon D&I strategy by implementing programs that will contribute to Retention and Attraction programs. 
    • Work with marketing to deliver our D&I messaging on our careers site Culture:
●      Humble – No ego
●      Fun –  Celebrate the moments
●      Authentic – We are who we are
●      Passionate – Love what you do  
●      Dedicated – To each other and the customer