Job Detail

Sales Operations Analyst at Augmedix
San Francisco, CA, US
Augmedix is a health care services technology platform deployed across the US with many of the nation’s largest health systems. Our mission is to rehumanize the clinician-patient interaction by allowing our clinicians to fully focus on patients. We provide remote, technology-enabled, real-time EHR scribing and productivity services to outpatient clinicians. Our service saves users more than 10 hours a week and increases clinical efficiency by 40%.
About the Role:
The Sales Operations Analyst will work closely with our Chief Revenue Officer to design, implement and continuously improve sales processes to increase sales productivity. You will collaborate cross-functionally with the sales, marketing, account management, operations, product, finance and legal teams to ensure seamless execution of Augmedix’s sales operations with an eye to scale. If you like to take initiative, are a dynamic communicator with a passion for data-driven analytics, and are looking for an opportunity to learn and directly impact revenue then we want to talk to you!

Key Responsibilities:

    • Proactively identify and explore opportunities for sales process improvements, facilitate implementing changes and drive enablement efforts
    • Develop and maintain reporting/analytics that uncovers key performance insights/intelligence for sales team - e.g. pipeline health, win rates, conversion rates, cycle time
    • Become the first point of contact for all sales process, tool and data related issues
    • Serve as a trusted partner to the sales team by defining, tracking shared business objectives and implementing strategies, tactics and processes that scale
    • Own functionality, integrity and timely updates of Salesforce and other sales tools
    • Support special projects - structure business problems, evaluate options, implement actionable recommendations, and track success
    • Provide visibility and performance tracking to the business by helping to build, maintain, and improve our data and reporting foundation
    • Manage vendors and drive subscription optimization as needed


    • Bachelor’s degree with demonstrated analytical abilities
    • 2+ years in a sales operations/strategy role with SaaS company or management consulting
    • Strong knowledge of Salesforce
    • Strategic, curious, and self-motivated
    • Flexible - able to adjust priorities and find solutions to unstructured problems
    • Highly organized with a knack for details, accuracy and precision
    • Excellent verbal and written communication skills
    • Collaborative and able to work with employees at all levels of the organization